Shipping: Poreganics uses USPS for all Continental United States shipments only and offers the following shipping options:
Processing of Orders: Poreganics will process orders within the following business day, but can take up to 1-2 business days after the order has been placed due to preparation and fulfillment before shipping of order. NO ORDERS ARE PROCESSED ON SATURDAYS OR SUNDAYS. Please keep in mind that during the holidays, this time may vary. We do not ship on the following holidays (New Year’s Day, Martin Luther King Jr Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day, Christmas Day).
Possible Delays: Please note that some orders may be delayed due to unforeseen circumstances, such as backorders, weather, time of order being placed or unexpected large number of orders to fulfill on a given day. We will contact you via email and work diligently to have your products at your door as quickly as possible.
Backordered Items: An email notification of an item placed on backorder will be sent with the options of remaining on backorder to be fulfilled, substitution for another item, or cancellation of item.
Tracking Numbers: All tracking numbers are provided to customers through the email address provided during checkout. Please make sure you type in the correct email address, as we do not have access to change any email address. If you typed the correct email address and cannot locate the tracking number, please look in your spam or junk email before contacting us at firstname.lastname@example.org.
Sales Tax: There will be a sales tax charge applied to orders shipped to Florida.
NOTE: We would like to inform you shipping certain items considered restricted hazardous materials include aerosols and alcohol-based products are restricted and required by the U.S. Department of Transportation to be shipped by ground-only transport, due to air transport restrictions and regulations. Due to the safety hazards and restrictions these items cannot be shipped to outside the Continental U.S. and all shipments within the Continental U.S. will be shipped by ground-transport only.